Frequently Asked Questions

How do you change the background on Zoom?


1. Download the background to your computer 2. Open Zoom -> Go to settings -> Virtual background 3. Upload your background 4. Select your virtual background and you are ready to go! * You can also watch this tutorial How do you change the background on Zoom?




What is a virtual background in Zoom?


If your house is a mess or you just want to look more professional, you can easily change your meeting background to the office you’ve always dreamed of. To create your branded virtual office click here.




What is mirror effect on Zoom?


If you want you can use the mirror effect on Zoom and you will see yourself like you are used to in the mirror. Text will look backword for you but everyone else will see you normal.




How do you zoom in with a green screen?


1. Download the background to your computer from LINK 2. Open Zoom -> Go to settings -> Virtual background 3. Upload your background 4. Set up the green screen behind you. 5. Select “I have a green screen” at the bottom 6. Select your virtual background and you are ready to go!




How do I change my background on my webcam?


If you are making a Zoom call you can change your background on the Zoom app: 1. Download the background to your computer 2. Open Zoom -> Go to settings -> Virtual background 3. Upload your background 4. Select your virtual background and you are ready to go! * You can also watch this great tutorial




How do I show my picture on Zoom?


1. Download the background to your computer 2. Open Zoom -> Go to settings -> Virtual background 3. Upload your background 4. Select your virtual background and you are ready to go! * You can also watch this great tutorial




Where can I find my background?


After your order we will create your virtual office and send it to you via the email you provided (hopefuly within the hour, up to 24 hours). - Make sure you left a valid email addres and that you recived a confirmation email. - Check if our mail went to your spam label. - Contact us.




Can I use virtual background on my device?


Check that your system is supported by Zoom




How do I create a virtual background in zoom?


Here! Step 1 - Select Your Virtual Office Step 2 - Fill In Your Info We will create your branded virtual background and send it to you.




How do I change the background in Webex?


1. Video 2. Virtual Background 2. "+" Icon 3. Apply * The Background will stay also for your next meeting




How do I customize my background in Skype?


You can customize your background before or during a call. Before a call: 1. Click your profile picture. 2. Click Settings then click Audio & Video. 3. Under Choose background effect, you can choose an image you previously added, or add a new virtual office background. During a call: 1.Hover over the video button or click the More (three dots) menu. 2.Click Choose background effect. 3. You can choose an image you previously added, add a new virtual office background. For more info visit Skype support




The background of my logo is not transparent, how do I remove it?


The easiest way is to go to this free site: remove.bg. - Just upload your logo - Download the new version of your logo without a background - Order a new VirtualOffice with the new PNG version you downloaded




My logo is too small. How can I enlarge it?


The logo came out too small on the background because the version of the logo you uploaded was small. To enlarge it you can go to this free site bulkresizephotos.com and scale it up. - Upload your logo - Scale up your logo - Choose expert mode - In the Image Format section choose PNG - Download and order another VirtualOffice




My logo came out pixelated. What can i do?


The logo came out pixelated because the logo you uploaded was not in high resolution. Please use a logo with a higher resolution (preferably in PNG format) and order a new VirtualOffice.




Why would I need a professional zoom background?


The pandemic has had a significant impact on all spheres of our life, especially on the way we work. Most of us have switched to home offices, and instead of real-life office meetings, we started using video conferences on Zoom, Skype and other platforms. This is how the need for professional Zoom backgrounds was born. Here are the main benefits of having a branded background on your online meetings:

  • Conceal your personal space. Let’s be honest - if you want to look professional, having a messy room in the background is not the way to go. Leave your private space to yourself, and use an office background to add a touch of professionalism to your video conference.
  • Increase brand recognition. Having a professional Zoom background is a perfect way to show your brand identity, and build a connection with webinar participants.
  • Create a stunning visual presence. Make your video calls more diverse and exciting with the help of branded Zoom backgrounds. Believe us - life will feel a bit more normal when all your meeting participants have an office background during the call.




Is there anything I should consider doing before setting up an office background in Zoom?


Yes. We would recommend making sure that your lighting is bright enough to create a contrast between you and the background. Also, it is advised to remain stationary all throughout the meeting to avoid any odd halo-effects. Don’t forget to set up your meeting in the space where there is nobody walking behind you - even moving shadows can create virtual noise in your office background.




How do I send out the branded background from Virtual Office to my employees?


We at VirtualOffices offer commercial packages for large companies so that every employee of yours has access to your professional Zoom backgrounds. Simply go to our Commercial Packages page, indicate the number of users, and leave your email. We will create branded Zoom backgrounds for your company and send you the license activation link that you can share with your staff.




Can I purchase one office background only?


Sure. VirtualOffice offers various options for any type and size of businesses. Select your virtual office now, upload your logo, and you are good to go! Your professional Zoom background will soon be delivered by our team.




How do I set up Zoom?


  1. Go to zoom.us and click “Sign Up Free” to create an account.
  2. Confirm your date of birth.
  3. Enter your work email address, captcha code, and sign up for free. You can also use your SSO, Google or Facebook accounts for a faster registration.
  4. Enjoy using Zoom for free!




How do I get started with Skype?


  1. Go to Create Account page, or select “Create new account” in the Skype sign in window, and fill in your email and password.
  2. Follow the instructions on your screen: indicate your name, your region, birth date, and other information.
  3. Now you can start using Skype for free!




What is the difference between Skype and zoom?


Both Skype and Zoom allow you to have video conferences online when working from home, yet there are some differences between the two. Skype can support up to 50 participants, while Zoom can accommodate up to 1,000 participants. Both platforms have easy-to-use apps that can be installed on any device, and one can join the meeting without even having an account. As for the pricing, Skype is free to use for any Skype-to-Skype communications, while Zoom’s basic plan allows only 100 participants with a 40 minute meeting limit. In order to have unlimited time meetings and up to 1,000 participants, one needs to upgrade to a paid plan that costs from $15 to $110 per host per month. Therefore, analyze your needs, and choose the platform that works best for your business.




How to set up Microsoft Teams?


  1. Go to teams.microsoft.com and sign in to your Microsoft account. You can also create a Microsoft account for free, if you don’t have one yet.
  2. After signing in, download the app on your device, or continue with the web app instead.
  3. If you are joining an existing organization, click “Already Using Teams? Sign in”, and fill out all sign in data.
  4. If you are willing to create a new organization, go to “Sign Up For Free”.
  5. Enter your email, name, company name and region, click “Set up Teams”, and you are ready to use Microsoft Teams.




How do I sign up for Google Meet?


  1. How do I sign up for Google Meet?Go to Google Meet and sign in to your Google account.
  2. Click “New Meeting”, and choose your option - get a meeting link, start an instant meeting, or schedule in Google Calendar.
  3. When you select “Start an instant meeting”, you will immediately be redirected to the meeting page. Copy the link and send it out to your participants.
  4. You can also schedule a meeting by adding it to Google Calendar. Your participants will automatically be notified about an upcoming meeting.




How can I get started with Webex?


  1. Sign up for a free Webex account by going to the Webex website and clicking “Sign up now, it’s free”.
  2. Enter your email address and follow further instructions on your screen.
  3. As soon you are done, Webex will send you an email so that you can create a username and password.
  4. Go to the Webex site, and sign in to your account. Now you can use all perks of a free account. You can upgrade your plan anytime from your Webex site.




Can I schedule a meeting in Zoom?


Absolutely. Here is how you do it:

  1. Can I schedule a meeting in Zoom? Sign in to your account through Zoom web portal.
  2. Click “Meetings” and select “Schedule a new meeting”.
  3. Choose the meeting option. Please note that some meeting options might not be available for your plan.
  4. Enter your meeting topic, date, time, if the meeting needs to be reoccurring, and other information.
  5. Copy the meeting invitation and send it out to your future participants so that they can join it on the day of the meeting.
  6. Don’t forget to remind your participants to set up their professional Zoom backgrounds from VirtualOffice!




How to record a Zoom meeting?


  1. As soon as you join a call, click on the “Record” icon at the bottom of your screen.
  2. To make sure the meeting is being recorded, take a look at the top left corner of your screen - there should be a “Recoridng...” sign.
  3. Click on the “Stop” button to end the recording.
  4. Your recording will be saved to your computer. You can also find it anytime in the “Recorded” tab of your “Meetings” section in Zoom.




Is it possible to have breakout rooms in Zoom?


Yes. Here is how you set up breakout rooms in Zoom:

​​​​​​​
  1. As soon as you start a meeting, click “Breakout Rooms”.
  2. Select the number of rooms you are willing to have, and how participants should be assigned to the rooms.
  3. Click “Create Breakout Rooms”.
  4. Remind your participants to have an office Zoom background from VirtualOffice during the meeting!




Does my device support office backgrounds in Microsoft Teams?


Professional backgrounds can be set up on any device that is compatible with Microsoft Teams. However, Linux users cannot at the moment use a branded background during their Microsoft Teams meetings.




How to upload a virtual background in Microsoft Teams?


While you are getting ready for your Microsoft Teams meeting, set up your professional background from VirtualOffice:

  1. Click “Background effects”, and then “Add new”.
  2. Select the file from your computer. It should be a .JPG, .PNG or .BMP format.
  3. Your virtual office background will stay on all your meetings until you decide to change it in the Settings following the steps above.





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© V-Labs LTD. - VirtualOffice is a product of V-Labs Ltd

No affiliation with or endorsement by Zoom Video Communications, Google Meet, MS Teams or Skype. is intended or implied.