Frequently Asked Questions

How do you change the background on Zoom?


1. Download the background to your computer 2. Open Zoom -> Go to settings -> Virtual background 3. Upload your background 4. Select your virtual background and you are ready to go! * You can also watch this tutorial




What is a virtual background in Zoom?


If your house is a mess or you just want to look more professional, you can easily change your meeting background to the office you’ve always dreamed of. To create your branded virtual office click here.




What is mirror effect on Zoom?


If you want you can use the mirror effect on Zoom and you will see yourself like you are used to in the mirror. Text will look backword for you but everyone else will see you normal.




How do you zoom in with a green screen?


1. Download the background to your computer from LINK 2. Open Zoom -> Go to settings -> Virtual background 3. Upload your background 4. Set up the green screen behind you. 5. Select “I have a green screen” at the bottom 6. Select your virtual background and you are ready to go!




How do I change my background on my webcam?


If you are making a Zoom call you can change your background on the Zoom app: 1. Download the background to your computer 2. Open Zoom -> Go to settings -> Virtual background 3. Upload your background 4. Select your virtual background and you are ready to go! * You can also watch this great tutorial




How do I show my picture on Zoom?


1. Download the background to your computer 2. Open Zoom -> Go to settings -> Virtual background 3. Upload your background 4. Select your virtual background and you are ready to go! * You can also watch this great tutorial




Where can I find my background?


After your order we will create your virtual office and send it to you via the email you provided (hopefuly within the hour, up to 24 hours). - Make sure you left a valid email addres and that you recived a confirmation email. - Check if our mail went to your spam label. - Contact us.




Can I use virtual background on my device?


Check that your system is supported by Zoom




How do I create a virtual background in zoom?


Here! Step 1 - Select Your Virtual Office Step 2 - Fill In Your Info We will create your branded virtual background and send it to you.




How do I change the background in Webex?


1. Video 2. Virtual Background 2. "+" Icon 3. Apply * The Background will stay also for your next meeting




How to upload a virtual background in Microsoft Teams


If you want to use your own virtual office and not the backgrounds of MS you can do this by placing your virtual office in the uploads folder for Microsoft Teams: 1. Open the File Explorer -> Click This PC -> Select Windows (C:) -> Open the Users folder -> Select your user profile. 2. Click the View tab at the top of File Explorer -> Check the Hidden items checkbox. 3. Open the AppData folder -> Open the Roaming folder -> Open the Microsoft folder (not Microsoft Teams) -> Open the Teams folder within the Microsoft folder -> Open the Backgrounds folder -> Open the Uploads folder. 4. Place the image you want within the uploads folder. * To save yourself time when uploading more images, you can pin the Uploads folder to Quick Access (Right-click -> Pin to Quick access). That way, it will always appear on the side of your File Explorer. Next step is to set a custom background in Microsoft Teams 1. Within a video call, select the More actions button (three dots). 2. Select Show background effects. 3. Select your virtual office. * If you want you can select Preview to preview how your background will look. 4. Select Apply (turn on video if your webcam is currently off). For more info visit Microsoft support




How do I customize my background in Skype?


You can customize your background before or during a call. Before a call: 1. Click your profile picture. 2. Click Settings then click Audio & Video. 3. Under Choose background effect, you can choose an image you previously added, or add a new virtual office background. During a call: 1.Hover over the video button or click the More (three dots) menu. 2.Click Choose background effect. 3. You can choose an image you previously added, add a new virtual office background. For more info visit Skype support




The background of my logo is not transparent, how do I remove it?


The easiest way is to go to this free site: remove.bg. - Just upload your logo - Download the new version of your logo without a background - Order a new VirtualOffice with the new PNG version you downloaded




My logo is too small. How can I enlarge it?


The logo came out too small on the background because the version of the logo you uploaded was small. To enlarge it you can go to this free site bulkresizephotos.com and scale it up. - Upload your logo - Scale up your logo - Choose expert mode - In the Image Format section choose PNG - Download and order another VirtualOffice




My logo came out pixelated. What can i do?


The logo came out pixelated because the logo you uploaded was not in high resolution. Please use a logo with a higher resolution (preferably in PNG format) and order a new VirtualOffice.





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© V-Labs LTD. - VirtualOffice is a product of V-Labs Ltd

No affiliation with or endorsement by Zoom Video Communications, Google Meet, MS Teams or Skype. is intended or implied.